Privacy Policy

Effective Date: January 2024

1. Introduction

Joy Haven Benefits Advisory operates joyhaven.cfd and provides benefits guidance services. This policy explains how we handle your personal information in compliance with UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We collect information you provide (name, email, address, benefits-related details) and automatically collected data (IP address, browser type, pages visited). We use cookies to enhance your experience.

3. How We Use Information

We use your information to provide advisory services, respond to enquiries, improve our website, and comply with legal obligations. We handle benefits-related information with particular care given its sensitive nature.

4. Information Sharing

We do not sell your information. We may share with service providers, legal authorities when required, and professional advisers. We never share your benefits information without your explicit consent.

5. Your Rights

You have rights to access, correct, delete, restrict, and port your data. Contact us to exercise these rights.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no internet transmission is completely secure.

7. Contact

Joy Haven Benefits Advisory

45 Chancery Lane, London, WC2A 1JE

Email: info@joyhaven.cfd