What our clients say about our service.
We've helped hundreds of pensioners navigate the benefits system. Here's their feedback.
Islington
"I was so confused about whether I still qualified after the rule changes. Joy Haven explained everything clearly and helped me understand my options. Very grateful."
Camden
"My payment didn't arrive and I didn't know who to contact. They guided me through the process of checking my claim status. Payment arrived two weeks later."
"Patient and thorough. They took time to explain things my way, not rushing through like some services do. Felt respected throughout."
— Edith S., Westminster
"Helped my mother when she was worried about her eligibility. They were honest that her situation was borderline but still helped her make a claim. It was approved."
— Michael R., Hackney (on behalf of his mother)
"I'd been turned down initially. Joy Haven helped me understand why and supported my appeal. The process took time but they stayed in touch throughout."
— Patricia W., Southwark